Privacy Policy

Effective Date: July, 1 2004

*The “effective date” indicates the date the privacy policy was last updated.

Collection of Non-Personally Identifiable Information

Information use of Individuals who are only browsing the site, reading pages, or downloading information (not volunteering information) will have only the following non-invasive components collected:

• The Internet Protocol (IP) Address and domain name used. IP addresses are an identifier assigned either to your Internet service provider or your computer. This address can be translated to determine the domain name of your service provider (e.g. company.com or xschool.edu). Generally, the County will only determine a visitor domain name if a security issue is suspected.
  
• The type of browser and operating system you use
  
• The date and time you visited this site
  
• The web pages or services you accessed at this site
  
• The web site you visited prior to coming to this web site

The information listed above is for information and statistical purposes only. The County may use this information to create summary statistics used to assess highly accessed information and pages, to assist in determining technical design specifications, and/or assess system performance or problem areas.

Additionally, the County portal uses software programs for the purpose of monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations and the security purposes mentioned elsewhere in this notice, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction.

Collection of Personally Identifiable Information

The County strives to collect the minimum information necessary to comply with applicable law or provide the requested service. The County does not sell, rent or otherwise distribute visitor's information, including electronic mail addresses, to any outside company or organization, unless legally required to do so. This applies to information that may be collected on the County's site and on that of any third party with whom the County contracts to provide Internet related services. If choose to participate in a survey, send an email, or perform other transactions using this portal, the following additional information may be collected:

• Your email address, and contents of emails sent through the portal - for purposes of providing you with a response.
  
• Information volunteered in response to a survey or through online forms - for purposes identified by the survey or online form.
  
• Information volunteered by participating in an online transaction with the County - for purposes of completing the transaction only.

Information Security

The County has implemented security measures and systems into the design, implementation and day-to-day operation of its portal, underlying servers and networks. The County progressively implements new security measures as they become available on the market. Security measures are primarily to identify and/or block unauthorized intrusions, upload or change information or otherwise cause damage to the County portal.

Electronic Commerce

Users choosing to engage in electronic commerce with the County are ensured reasonable security measures. E-commerce transactions are performed only under tightly controlled circumstances, where there are appropriate technological and other safeguards in place to protect financial and other sensitive data. County e-commerce systems supported on the County's web site ensure financial data remains secure and with individuals and institutions involved in the transaction. Wherever possible, financial information is not collected by the County. Rather, designated banks route the data, transfer the funds and confirm payment to both you and the County. The information above does ensure fail-proof security of information provided via the County's web site.

Use of Cookies

Cookies are text files created by your browser and stored on your system for to aid in customizing your browsing experience. This portal may use "cookies". Cookies allow information to change as you navigate through this portal. Two types of cookies may be used, "session-only" and "persistent". Sacramento County uses cookies in the following ways:

• If you wish to access information, the County may use a session-only cookie to reserve storage on your computer in order to pass your inquiry information to a follow-on page for the purposes of retrieving requested information. The session-only cookies are erased either during web browser operation or after your web browser is shut down.
  
• If you wish to conduct on-line transactions the County may use a session-only cookie when processing your request. The type of information voluntarily submitted to fulfill your request varies by transaction and may include your name, address, phone number, e-mail address, social security or federal identification number, credit card number and expiration date, and/or driver license number. The County cannot control the use of cookies by sites outside this portal. If you choose to link to a site through the portal, the County cannot control their use of cookies and this privacy policy will not apply.

Minors Privacy Policy

This site may have purpose to collect information from minors, on a voluntary basis, in relation to youthful based activities or County sites. Any information collected by the Sacramento County portal from children 13 and under is subject to the same guidelines of the County's general privacy policy as well as the following guidelines:

• Parental consent will be obtained before collecting, using or disclosing personal information about a child.
  
• In the event that the County changes its practices of collecting, using or disclosing any information in a substantive way, new parental consent will be obtained. An example of a change may include what material is collected, how the information may be used, or third party access to that information.
  
• Upon verification of a child's parent's identity, the requesting parent will be able to review the personal information collected from their child.
  
• A parent will be allowed to revoke their consent and the County will delete information collected from or for their children on request. When consent is revoked, the web site will stop collecting, using or disclosing information from or for that child. Revocation may end a child's participation in an activity if the information collected was necessary for participation on the web site. Additional information can be obtained at the FTC's Consumer Response Center and the Kidz Privacy web sites.

Health Information

Agencies requesting or providing personally identifiable health care information of this portal are required to certify that its health care data handling and security procedures are compliant with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If such data and security services are provided to such agency by a third-party provider, the agency shall be responsible for such third party's compliance with HIPAA.

Contact Information

The County is made up of a number of departments. Each department is responsible for the applications it develops including applications that may gather volunteered personally identifying information. In these cases, contact information is provided at the point of information entry allowing the user to contact that department either through e-mail or the phone. Additionally, contact information for the portal is provided and can be used as an initial point of contact in lieu of individual department contacts.